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Unable to unlock the screen, forget parental passcode, or any other unexpected problem?
Please reach out to our support team, we stand ready 24/7 to handle any unexpected issues.
Does the MP3 player come with earphones and protective case?
Yes, M4X MP3 player, USB-C cable, Wired Earphones, Silicon case, User's manual, are all included in the giftbox.
How easy is it to set up parental controls for the kids MP3 player feature?
No registration needed, no internet connection needed, and no personal data collected, all you need to do is set a 6-digit passcode to enable the straightforward parental controls.
How to install or update applications?
The Updated M4X MP3 player comes with the Play Store pre-installed. You can install and update apps directly from the Play Store. In addition, all apps including the Play Store can be blocked or unblocked.
