Daily Issues
Your Current Position:  Daily Issues
  • What is the reason why my wifi connection is not available?

     I'm very sorry for this. It may be that there is no protocol for Bluetooth signals between devices. You can contact us after sales for LUORAN, and we will provide you with a satisfactory solution. If it still cannot be resolved, we will return it or refund it for you.

    LUORAN team has always hoped to become good friends with buyers. If you have any better opinions on the product, please let us know in a timely manner.

      Luoran team

  • This music player looks like it's running Android. What version of Android is it?

    It's a great honor for you to follow our MP3 player. Our device supports Android 7.0, so it can use spotify, audible, Amazon music, HiByMusic, and Browsers.

    If you have other questions, please do not hesitate to contact us.

  • Does this MP3 player have speakers?

    It's a great honor for you to be interested in our MP3 player. The speaker of our device is at the bottom left. You can link the device to the Bluetooth speaker through Bluetooth.

    If you have other questions, please contact us in time.

  • Does this MP3 player Download APP?

    It is a great honor for you to follow our M4 PRO. Our device has currently updated its software version, so it can support downloading APK.

     Note: Since our device only has Android 8.1, please download the appropriate software version for your device when downloading software.

  • What software is preinstalled on this device?

    It's a great honor for you to follow our M4PRO. Our device has Spotify, Audible, Amazon Music, Apple Music, Browser,Pandora, Poweramp, Ox. En. Dict, Tik Tok lite, Amazon shopping, Assistant Touch, Deezer, TIDAL, Podasts TrackKobo Books, iHeartRadio, AIMP, Kindle installed.

  • I don't want my child to use a browser, so what suggestions do you have?(M4 PRO)

    It's a great honor for you to follow our M4PRO. Both our devices M4PRO and M4B support uninstalling browsers.